Today’s corporate networks demand that their customers and staff have full access to their web presence, extranets and intranets. Add to this the around clock demands of email, databases, applications and voice calls.

With all this in mind and our service driven philosophy we have established a presence for customers that operates around the clock.  Our services can be accessed via telephone or web portal.

This means that we can fit in with your operational needs and become part of your network or service support team that can respond on fixed service level agreements which can be based on rapid response for business critical applications. Even for those customers who do not have a critical requirement this service will provide answers, resolutions and fixes on a timely basis.

All our engineering team are trained and certified in the products and technologies we sell as a group. We recognise that issues don’t often start or finish with the solutions we provide. Once again part of our service deliverable is to have competent skill sets around other elements of IT, such as Server or Application infrastructure.

Naturally you would expect a full compliment of services from our support organisation and as such we offer pre-sales, post-sales, project management, consultancy, site survey, audit, disaster recovery and business continuity planning.

We recognise that all organisations want a simple to use, friendly, non-jargon based support partner and to that end we aim to deliver.